Link to main version

60

Toyota is lowering the quality of its cars to survive

This massive optimization is a double-edged sword, but for Toyota it seems like the only way out of the spiral of unnecessary costs

Снимка: Shutterstock

The Japanese automaker Toyota, which for decades was synonymous with uncompromising perfection, is on the verge of a radical metamorphosis. In an attempt to navigate the turbulent waters of the modern economy, the company is making a decision that until recently sounded like heresy in the corridors of the Aichi headquarters: loosening its notorious quality standards.

During a strategic meeting with suppliers, CEO Sato Koji did not hide the seriousness of the situation. According to him, Toyota is literally fighting for its survival in an era of unprecedented competition and rising costs. This recognition gave the green light to the new program “Smart Standard Activity“ – an initiative that promises to reorder the priorities in the brand's production halls.

The company's previous philosophy bordered on obsession. It turns out that thousands of components were being thrown away due to defects invisible to the naked eye. Imagine - about 10,000 cable harnesses were being rejected every month just because the shade of their insulation slightly differed from the sample. Suppliers were forced to destroy steering wheels with barely noticeable folds in the genuine leather or ceilings with microscopic spots that no customer would ever notice in their everyday life.

Shoji Nishihara, who heads the company's purchasing department, frankly admits that these cosmetic "defects" remain completely hidden from the end user. The times when perfection was pursued under a magnifying glass are clearly giving way to pragmatism. The new strategy aims to weed out the essentials from the superfluous, focusing on safety and robustness, but turning a blind eye to imperfections that do not affect the functionality of the car.

This large-scale optimization is a double-edged sword, but for Toyota it seems like the only way out of the spiral of unnecessary costs. The question remains whether “smart standards“ will preserve the legendary trust of fans, or will crack the pedestal on which the brand has stood for generations. One thing is certain - the era of maniacal perfectionism in automotive engineering is slowly becoming history at the expense of economic logic.