From the beginning of September, patients with chronic and rare diseases will receive an SMS and Viber notification from the Health Fund about the status of their protocols, with which the expensive drugs for their treatment are dispensed.
Real-time notification of approval, denial or cancellation for aids and repairs will also be received by people with disabilities.
Mariana Alexandrova is the chairwoman of the association "Diabetes and pre-diabetes". “We waited two weeks for the cheaper drugs, up to two months for the more expensive ones, you wait until the last minute to go get your protocol instead of when it is ready,", she said.
Within days, with the notification on the phone, the patients' waiting and unnecessary walking will be saved, the Health Fund claims. “Notification will be fully automated based on the data generated in the system. "Only a phone number will be needed," assured Prof. Momchil Mavrov, acting professor. manager of the NHIF.
“They will be sent upon registration of a new protocol, with the necessary documents, approval, refusal, termination and expiration of the protocol”, the manager "Information Technologies" pointed out. in "Information Service" Ivaylo Stoychev.
The messages they will be sending from September 2 will be short and to the point. “The logo of the NHIF will be there when the message is received,” added Stoychev.
According to Prof. Mavrov, the messages that will be received are "simple" and there will be no attached files or links to them. The next goal of the Health Insurance Fund is to notify about preventive examinations.