The law stipulates that mobile operators must provide quality and constant service. I call on everyone to seek their rights. We are here to assist. This was stated by the Chairman of the Committee on Transport and Communications Kiril Dobrev at a briefing in the National Assembly.
He announced that for the convenience of users, a form will be uploaded to the BSP website, which citizens can fill out and submit to the court.
„I am in constant contact with the Commission for the Regulation of Communications, which has prepared a report and tomorrow it will be on my desk. What I know is that on Friday there was a software update that lasted longer than expected. Today the problem is completely different and affects much fewer users. "There are also reports of a third operator currently experiencing difficulties. As far as I know, the problems are technical and have nothing to do with a cyberattack," Dobrev said.