Power supply has been restored to 99% of consumers who were affected by the severe weather conditions. The teams of ERM West continue to work on single signals inside settlements, as well as in remote and hard-to-reach cottage areas in the mountains, which are usually uninhabited at this time of year.
The situation in these areas is extremely dynamic, because after the elimination of one accident and the restoration of power supply, trees again fall on power lines under the weight of snow and ice and cause new accidents. Over 95% of the network damage in recent days in Western Bulgaria was caused by tall trees falling on power lines, which are located outside the easement zones and according to the regulations, ERM Zapad does not have the right to remove them.
ERM West teams continue to work until the power supply in Western Bulgaria is fully restored.
Reports of power outages can be submitted immediately to the electronic communication form: https://info.ermzapad.bg/webint/vok/contact-us.php. The company's 24-hour hotline is 0700 10 010.
Current information about outages and the expected time for restoration of power supply is available on the website www.ermzapad.bg in the section “For the client“, subsection “Outages“: https://ermzapad.bg/bg/za-klienta/prekusvania/.
Corporate Communications and Marketing of Electrohold